Privacy Notice

This Notice explains how Achieva Africa handles personal data through its website, platform, professional development activities and institutional programmes.

Privacy contact: Achievaafrica@gmail.com

Address: 10/12 GRA Access Road, G.R.A, Onitsha, Anambra State.

1. Who we are

Achieva Africa is an incorporated Nigerian company providing teacher talent, professional development, and education workforce services. For the processing described in this Notice, Achieva Africa is generally the data controller because it determines why and how personal data is used.

A programme or institutional agreement may assign controller or processor responsibilities differently. Where that occurs, the relevant participant notice or partner agreement will explain the arrangement.

2. Scope

This Notice applies when you visit achievaafrica.com, use app.achievaafrica.com, create an account, contact us, take part in an Achieva Africa programme, apply for an opportunity, represent a school or institution, or otherwise interact with our services.

An external website, payment service or partner system has its own privacy terms. We encourage you to read the notice presented by that service.

3. Personal data we collect

The information collected depends on how you use the service. It may include the following categories.

• Registration data such as name, email address, password credentials and account type.
• Professional profile data you choose to provide, including qualifications, employment history, subjects, skills, experience, location, availability and professional registration information.
• School and institution data, including organisation name, representative details, vacancies, recruitment criteria and correspondence.
• Programme data, including registration, attendance, participation, assessments, submitted work, feedback, certificate status and optional follow up information.
• Communications, support requests, complaints and records needed to investigate reported conduct.
• Transaction information such as payment status, amount, currency and transaction reference. Payment card details are handled by the authorised payment service presented at payment unless expressly stated otherwise.
• Technical and usage data such as internet protocol address, browser, device information, security logs, session events and cookie choices.
• Information from lawful public or authoritative sources when a user asks us to confirm a professional status or when checks are required for safety, fraud prevention or legal compliance.

4. How we collect personal data

We collect data directly from you, from an authorised school or institutional representative, through your use of the platform, from a payment or service provider, and from a lawful public or regulatory source. If another person supplies information about you, that person must have a lawful basis to do so.

5. Why we use personal data and our lawful bases

We process personal data only for specified purposes and under a lawful basis recognised by the Nigeria Data Protection Act 2023.

• Contract or steps requested before a contract, to create and administer accounts, display profiles according to user settings, support recruitment interactions, deliver purchased services and provide requested support.
• Consent, where you choose optional communications, permit a distinct use of your information, or agree to optional programme follow up. You may withdraw consent without affecting processing already completed lawfully.
• Legal obligation, to meet tax, accounting, regulatory, law enforcement and other binding requirements.
• Legitimate interests, to secure the platform, prevent fraud, improve service operation, investigate complaints, maintain records, and communicate about closely related services, after considering the rights of affected individuals.
• Public interest or another lawful basis where an institutional programme has a documented legal mandate, and the basis is properly established.

6. Profile visibility and recruitment use

Information you place in a professional profile may be made available to authorised schools or institutions according to the platform’s access design and your settings. Contact details and documents should remain restricted unless disclosure is required for a requested service or you authorise it.

Schools and institutions may use candidate data only to assess genuine education opportunities or for another purpose clearly disclosed to the individual. They must not use the data for unrelated advertising, bulk harvesting or unlawful discrimination.

7. Professional status and TRCN records

Only the Teachers Registration Council of Nigeria (TRCN) determines teacher registration and licensing status in Nigeria. Achieva Africa does not issue a TRCN certificate or practising licence.

Where an educator supplies TRCN information, we may display the information as supplied or check a status through an authorised TRCN source where lawful and appropriate. We will describe the nature of any check and provide a channel for correction. A platform status does not replace an employer’s regulatory and safeguarding checks.

8. Search matching and automated tools

The platform may organise, filter or recommend profiles using information supplied by users and criteria selected by schools. These tools support discovery and do not make a final hiring, licensing or professional fitness decision.

Where a decision with a legal or similarly significant effect would be based solely on automated processing, Achieva Africa will provide the notice, safeguards and opportunity for human review required by applicable law.

9. Institutional programmes research and evaluation

Programme data may be used to administer participation, issue a certificate of completion where requirements are met, evaluate delivery and report agreed results to a partner. Reports should use aggregated or deidentified information where individual identification is unnecessary.

Joining a programme does not automatically enrol a participant in the teacher talent platform. A separate notice and appropriate lawful basis will apply before programme information is used for recruitment, research beyond the stated evaluation or future contact unrelated to the programme.

10. When we share personal data

We share only the information reasonably needed for the relevant purpose. Recipients may include authorised schools and institutions, programme partners, professional advisers, regulators, courts and law enforcement bodies, and carefully selected service providers supporting hosting, authentication, communications, analytics, customer support, security, and payments.

Service providers may process data only under appropriate instructions and protections. We may also disclose information during a lawful corporate transaction, subject to confidentiality and data protection requirements. We do not sell personal data.

11. International transfers

Some service providers or authorised recipients may process personal data outside Nigeria. Before a transfer, Achieva Africa will assess the destination and use a transfer mechanism permitted by the Nigeria Data Protection Act 2023, together with contractual, organisational or technical safeguards appropriate to the risk.

Where another country’s law applies to a service or programme, Achieva Africa will address the additional requirements for the affected processing rather than claim general compliance across all jurisdictions.

12. Retention

We keep personal data only for as long as reasonably required for the purpose for which it was collected and for applicable legal, accounting, security, and dispute resolution needs.

Retention depends on the data and relationship. Account and profile data is normally retained while an account is active and for a limited period after closure. Transaction and contractual records may be retained for the period required by law. Security and support records are retained according to risk and operational need. Programme records follow the relevant programme schedule and partner agreement.

At the end of the applicable period, data is deleted, anonymised or securely isolated pending deletion. Backup copies may remain for a limited cycle and will not be restored for ordinary use after a valid deletion takes effect.

13. Security

Achieva Africa applies organisational and technical measures appropriate to the nature of the data and the risks of unauthorized access, loss, alteration, or disclosure. These measures include controlled access, authentication, secure transmission, logging, backup, supplier review and incident management where applicable to the relevant system.

No digital service can guarantee absolute security. Protect your account credentials and contact us promptly if you suspect misuse.

14. Data incidents

Achieva Africa investigates suspected personal data breaches, limits further exposure, records the response and notifies the Nigeria Data Protection Commission and affected individuals where the Nigeria Data Protection Act requires notification. Service providers must report relevant incidents to Achieva Africa promptly under their contractual obligations.

15. Your rights

Subject to applicable law and relevant exceptions, you may request the following.

• Confirmation of whether we process your personal data and access to that data.
• Correction of inaccurate or incomplete data.
• Deletion of data that no longer has a lawful basis for retention.
• Restriction of processing in applicable circumstances.
• Objection to processing based on legitimate interests or direct marketing.
• Withdrawal of consent for future processing where consent is the basis.
• A portable copy of eligible data in an appropriate format.
• Information about relevant automated processing and human review where applicable.
• A complaint to Achieva Africa or the Nigeria Data Protection Commission.

16. Exercising your rights

Send a request to Achievaafrica@gmail.com. State the right you wish to exercise and provide enough information for us to locate the relevant record. We may request proportionate identity confirmation before disclosing or changing personal data.

We will respond within the period required by applicable law. If a request is refused or restricted, we will explain the lawful reason and available complaint route. We do not charge a fee unless a charge is permitted for a manifestly unfounded, excessive or repetitive request.

17. Communications and marketing

We may send service messages needed to administer an account, transaction, programme or security issue. These are separate from promotional communications.

Marketing messages are sent under an appropriate lawful basis and will include a practical method to opt out. Opting out of marketing does not stop essential service communications.

18. Cookies and similar technologies

We use necessary technologies to operate, secure and authenticate the website and platform. Optional analytics, preference or advertising technologies will be described through the cookie interface and used in accordance with the choices available to you.

You may adjust optional cookie choices through the available settings. Disabling a necessary technology may prevent a requested feature from functioning.

19. Children and safeguarding

Platform accounts are intended for persons aged 18 years or older. We do not knowingly invite a child to create an independent talent account.

Where an education programme lawfully involves a person under 18, Achieva Africa will use a programme specific notice and appropriate consent, safeguarding, access and information sharing arrangements. If you believe a child’s data has been submitted outside an authorised programme, contact us for review.

20. Changes to this Notice

We may update this Notice when our services, processing or legal obligations change. The current version and effective date will be published on the website. We will provide reasonable notice where a change materially affects how personal data is used or the choices available to an individual.

21. Questions and complaints

Contact Achieva Africa at Achievaafrica@gmail.com or 10/12 GRA Access Road, G.R.A, Onitsha, Anambra State. We will review privacy questions and complaints through our internal process.

You may also complain to the Nigeria Data Protection Commission. Current contact and complaint information is available at ndpc.gov.ng. Using the internal process does not remove your right to contact the Commission or seek another lawful remedy.